Frequently Asked Questions
Everything you need to know about your Air Voel experience
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to oversized.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to cancel or change your order by contacting support.
Are Air Voel products sustainably made?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we use plastic-free packaging.